Privacy Policy

At ROBERT ALAN LLC, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from our website, how it is used, and the steps we take to safeguard your data.

By using our website (https://loniba.com/), you agree to the collection and use of information in accordance with this policy. Please read this policy carefully to understand how we handle your personal information.

1. Information We Collect

We collect the following types of information when you visit our website:

  • Personal Information: When you make a purchase or sign up for our newsletter, we may collect personal information such as your name, email address, shipping address, billing information, and phone number.
  • Non-Personal Information: We may collect non-personal information such as browser type, device information, IP address, and browsing patterns on our website through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect to:

  • Process and complete your transactions, including shipping and billing.
  • Respond to customer service inquiries and provide support.
  • Send promotional materials, including newsletters, special offers, and updates about our products.
  • Improve our website’s performance, functionality, and user experience.
  • Comply with legal obligations.

3. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. While we strive to protect your information, no method of transmission over the internet is entirely secure, and we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting business, and servicing you, such as payment processors, shipping companies, and email service providers. These service providers are only permitted to use your information for the purposes of providing these services and are obligated to keep your data confidential.

We may also disclose your information when required by law, to comply with a legal process, or to protect our rights, property, and safety.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve the functionality of our website.

You can choose to disable cookies in your browser settings; however, doing so may affect the performance and functionality of certain parts of our website.

6. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your personal information.
  • Opt-out of receiving promotional emails or newsletters from us by following the unsubscribe instructions in the emails we send.

To exercise these rights or if you have any questions about your data, please contact us at [email protected].

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.