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Thank you for visiting ROBERT ALAN LLC (the “Company”, “we”, “our”, or “us”)! By accessing and using our website (https://loniba.com/), you agree to comply with and be bound by the following Terms of Service (the “Agreement”). Please read these terms carefully before using our services. If you do not agree with any part of this Agreement, you must refrain from using our website.
1. Use of the Website
By accessing or using our website, you represent that you are at least 18 years old or have the consent of a parent or guardian to use our services. You agree to use our website for lawful purposes only and in a manner that does not infringe the rights of any third parties or violate any applicable laws.
2. Products and Pricing
We offer a variety of women’s jewelry for sale on our website. All products, descriptions, and pricing on our website are subject to change at our discretion. We make every effort to display accurate product descriptions and pricing, but errors may occur. In the event of an error, we reserve the right to correct it at any time, including after you have submitted an order.
Prices for our products are listed in USD and are exclusive of taxes and shipping fees unless otherwise stated.
3. Orders and Payment
When you place an order through our website, you agree to provide accurate and complete information, including your name, shipping address, and payment details. By submitting your order, you authorize us to charge the total order amount to the payment method you provided.
We accept various payment methods, including credit/debit cards and other forms of online payment. All payments are processed securely, and we do not store your payment information.
4. Shipping and Delivery
We strive to process and ship your order as quickly as possible. Shipping fees will be calculated during checkout based on your location and the shipping method you choose.
You are responsible for providing accurate shipping information. If there is an error in the address provided, we are not responsible for any delays or non-delivery of your order.
Once your order is shipped, we will provide you with tracking information if available. Please note that delivery times may vary depending on your location and the shipping carrier.
5. Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your jewelry, you may return or exchange it within 30 days of receiving your order. To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as when it was received.
To initiate a return or exchange, please contact us at [email protected] for instructions. We reserve the right to refuse returns or exchanges that do not meet these conditions.
6. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which outlines how we collect, use, and protect your personal information.
7. Intellectual Property
All content on our website, including images, logos, text, and designs, is the property of ROBERT ALAN LLC or its licensors and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any of our content without express written consent from the Company.
8. Limitations of Liability
To the fullest extent permitted by law, ROBERT ALAN LLC is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website, including any loss of profits, data, or business opportunities, even if we were advised of the possibility of such damages.
Our total liability to you for any claim arising from your use of our website or the products you purchase shall be limited to the amount you paid for the specific product or service in question.
9. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of California, USA, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in California for any disputes arising from this Agreement.